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Online Mooring - Web/Mobile Harbor Management and Marina Management Software for Municipalities, Marinas, Yacht Clubs
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Product Information for Harbors

If you are with a marina, a yacht club, or a municipality with marine-based assets, you have come to the right place!

Our mission is simple:  Improving harbor management through computer technology.

Our focus is on assisting you with:
      Increasing harbor income
      Improving safety of individuals and property
      Reducing the time and effort to complete your work processes
      Promoting effective collaboration between people involved with the harbor
          Increasing transparency about harbor-related activities

    Modules

    Online Mooring hosts a suite of powerful web-based software modules that work together to assist our clients:

      Applications
    Allow boaters to request and pay for your products and services online, and manage the review process efficiently.
      Charts
    Locate the berths in your harbor, and see who is allowed to be there at any point in time, and current status information
     
    Transient Management
    Let boaters request transient berth space online, and manage the requests quickly and easily.
      Communications
    Send e-mails, texts, and letters to all your boaters, using pre-defined templates if desired, on an automatic or manual basis
      Wait Lists
    Allow boaters to add themselves to a wait list for your products and services online, and let boaters know their wait list position at all times
      Finances
    Calculate application fees, collect payments online, and generate financial reports
      Inspections
    Allow mooring inspection to enter inspection results online, and let people know when new inspections are needed
      Optimizations
    Maximize revenue with our recommendations for vessel and berth placement

    Testimonials

    Here's what our clients are saying about Online Mooring:

      "Switching to this system is one of the best decisions I’ve made in the 13yrs I’ve been here. It has completely flipped every aspect related to our mooring management. We’re able to do things now and provide a level of service to our mooring owners that we couldn’t even have dreamed of a few years ago."

    - Jeff Liick, Harbormaster, Portland, ME

       "Online Mooring is a fantastic product. We have used it for two complete seasons to manage more than 1100 moorings and it has made our job much easier. The ability for customers to pay their permit fee online has been a big hit and one less thing for us to worry about at renewal time. Furthermore, the interface with Google Earth to help locate moorings and manage our anchorage is a huge time saver. Finally, the service from Online Mooring staff is second to none. They have been very responsive to suggestions to improve their product making it even easier to use as well as quick responses to questions or issues. In a nutshell…great product!”"

    - Alan Twombley, Harbormaster, Falmouth, ME 

      “Online Mooring has made managing our 900 moorings a breeze. They are constantly adding new features and improvements and the recent webinars have been most helpful. They are very receptive to customer requests. No harbor should be without it!”

    - Peter Reich, Selectman, Shelter Island, NY

      "The application is great!  It has saved me literally hundreds of man hours in bringing the amount of data need to do my volunteer job into a manageable, easy to use, robust system.  And I haven't even explored the Google Maps mooring placement option!.  The support I have received is on par with the best in the industry - quick to respond, fast resolution, and willingness to make additions/changes that are not part of the basic application.  I can't recommend it highly enough.

    - Tom Bell, Harbormaster, Darien, CT

      “This system has made my job much easier. We had 80% of our mooring holders use this system in the first year. The support is outstanding and the customization made it fit perfectly for our Town. I can access the system anywhere I am near a computer to make supporting my mooring holders easier“

    - Eric Copithorne, Asst. Harbormaster, Ipswich, MA

       "Thank you for your assistance in setting up the mooring application process for the City of Stamford. Everyone at the Harbor Commission was impressed with the quality product offered by your company. We feel your technology offers our citizens an easy and efficient way to access the system. In addition, it truly cuts down on the paperwork and processes that were previously employed on the government side."

    - Jim Bartley, Harbor Commission, Stamford, CT 

    Fact Sheets

    A decision to use our product often involves people from multiple disciplines.  We've assembled fact sheets with the information of interest to typical decision makers.  Please feel free to read and/or distribute this information to the appropriate people.

    Executives
    For people who need a high-level product overview.
    Finance Directors
    Focusing on the flow of money through the web site, and a detailed description of fees
    Berth Managers
    Focusing on the process of managing the berth application and assignment process.
    Enforcement Officials
    Focusing on the product capabilities for people on the water or the docks
    IT Directors
    Focusing on the technical infrastructure of the product, and other concerns of interest to Information Technology professionals.
    GIS Coordinators
    Focusing on the mapping/charting capabilities of the product

    Our Harbors

    First Harbor: January 2007. The Town of Shelter Island, New York awarded us a contract to develop a custom online mooring permit management system. They liked it so much that they strongly encouraged us to market it to other harbors. We followed their excellent advice, met a receptive audience, and have been enhancing the product ever since to meet the needs of other harbors worldwide.

    Largest Harbor: The Town of Nantucket, Massachusetts, with 2200 moorings. Nantucket started by having us manage their seasonal mooring permit process, and have since extended it to include transient reservations and seasonal slip reservations. We have found that our largest harbors reap the largest benefits from using our product.

    Smallest Harbor: The Town of Middletown, Rhode Island, with 60 moorings.

    Most Comprehensive Harbor: The Town of Bristol, Rhode Island offers 7 different types of applications to its boaters: Mooring Permits, Dock Permits, Winter Dock Permits, Outhaul Permits, Wire Permits, Bulkhead Permits, and Dinghy Rack Permits.

    Existing Harbor Types: Municipalities, Ports, Boat Clubs, Boat Yards, Marinas, Dockominiums

    Existing User Types: Harbormasters, Harbor Commissions, Clerks, Finance Directors, Inspectors, Launch Operators, Pumpout Operators, Shellfish Wardens, Dockmasters, Bay Constables, Marina Managers, Boaters

    Existing Countries Served: United States, Canada, Australia

    Our Fees

    You decide who pays our fees.  We can charge our fees directly to your boaters, in addition to your fees, so that nothing comes out of your pocket.  Or we can bill you directly. Or anything in between. With this approach, any harbor can afford to use our product.  

    Application Fees
    We charge US$6 each time an application is recorded in Online Mooring, which happens when a boater submits an application online or you receive a paper application that you record in our site.  For example, if you process 100 dockage contracts annually, we would charge a total of $600/year.
    Online Payment Fees
    You have the option to let boaters pay your fees online using PayPal.  If they do, we charge a fee to cover the PayPal charges.  For U.S. clients, we charge 3.75% of the total fee, plus $0.30. For non-U.S. clients, we charge 4.75% of the total fee, plus $0.30.

    Next Steps

    Take a Video Tour - No obligation, no risk, no credit card required. Request a Demonstration - No obligation, no risk, no credit card required. Sign up for a 60-day Free Trial - No obligation, no risk, no credit card required.

    About Us

    Online Mooring provides web and mobile harbor management solutions to clients around the world.  We seek to reduce the cost and effort to allocate scarce harbor resources, increase harbor revenues, improve the safety of boaters and boats, and make it easier for harbor stakeholders to collaborate with each other.

    Recent Posts

    Contact Us

    We would love to hear from you!  We are always interested in learning about your needs, and discussing a strategy to address those needs.

      76 Pratt St
    Glastonbury, CT 06033  USA
      1-813-MOORING
    (1-813-666-7464)

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