Online Mooring provides a comprehensive wait list module, allowing you to better manage access to scarce marine resources.
What kinds of wait lists are supported?
Providers (marinas, yacht clubs, marinas, etc.) often have multiple wait list for different types of marine resources, and Online Mooring supports this.
For each application type (such as "mooring permits", "slip reservations", etc.), the provider can define multiple wait lists. These wait lists are often broken down by geographic area (for example, one wait list per harbor), or by vessel type (for example, a wait list for smaller vessels, and a wait list for larger vessels), but can be broken down any way that you want.
Wait lists are often organized so that people who apply first appear at the top on the list. Some providers have other approaches to decide the priority of applicants on the list, and Online Mooring supports those customized approaches.
How does someone get on a wait list?
Using Online Mooring, a boater will submit a Wait List Application, which will have them fill out the information requested and/or required by the provider. If the provider requires any supporting documentation, boaters can upload electronic copies of the documents if available. If the provider requires the applicant to accept any terms and conditions, the web site will get the boater to provide that approval. If the provider requires any fees to get on the wait list, the applicant can pay those fees online by credit card.
If the provider requires that boaters renew their position on the wait list periodically, boaters can submit their renewals online in a similar fashion.
How does a provider manage the wait list?
Providers get a listing of all wait list applications that have been submitted, and can review the applications online to determine whether to accept or reject the applications.
Providers can click on an application, and then click to view any available resources that could be used to satisfy the request. For example, on a slip wait list, the provider would see a list of slips that are not in use during the requested time period that are large enough to fit the specified boat. Then the provider would click on one of those slips to assign the person to that slip, and to potentially request additional information and fees from the boater.
How do the wait lists get updated and published?
The wait lists always reflect the most recent information in the database, so there is no publishing step. As you approve wait list applications, those applications automatically appear at the correct spot in the wait list (likely at the bottom). As you assign someone to use one of your resources, they are automatically removed from any wait lists that you specify.
Who can view the wait lists, and how do they view them?
Providers decide who will be able to view the wait list, but typically this information is available to the public.
Authorized people will see a list of the wait lists on the Online Mooring home page. They can click on any of the wait lists to see the current list, in priority order.